Service Fee Changes – Effective March 12th, 2026

Starting March 12th, 2026, NSF fees on Alterna Bank personal accounts will decrease from $50 to $10 for Canadian dollar accounts, and from $50 to $5 USD for USD accounts. You’ll pay no fee if the overdrawn amount is under $10, and never more than one NSF fee in any two-business-day period.

Service Fee Changes – Effective April 1st, 2026

Our commitment to our clients remains central to our purpose. We strive to deliver reliable, convenient, and competitively priced services that support your financial well-being. To sustain this level of service and to introduce enhanced capabilities that further benefit our clients, certain account service fees will be updated effective April 1st, 2026.

If you have questions about these changes or would like to review your account, please contact us.

For full details, review the service fee brochures below.


Personal Service Fee (English PDF) New - Effective: April 1, 2026

Personal Service Fee (Bilingual PDF) New - Effective: April 1, 2026

Business Service Fee (PDF) New - Effective: April 1, 2026

Goodlife Account Package - (PDF) New - Effective: April 1, 2026


Personal Service Fee (English PDF), Effective: December 1, 2025

Personal Service Fee (Bilingual PDF), Effective: December 1, 2025

Business Service Fee (PDF), Effective: September 1, 2025

Goodlife Account Package - (PDF) Overview and Fees

Tools:
Financial Consumer Agency of Canada (FCAC) Account Selector